Inspired Woman Magazine

Community Contributor: Northland Care Coordination

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Tell us a little history of Northland Care Coordination.
Northland Care Coordination for Seniors was started as an Innovation Grant awarded to Northland Healthcare Alliance in 2012. We have helped over 860 seniors living happy and healthy in their own homes while cutting down on healthcare costs—all by utilizing care coordination services in people’s homes. In 2016, the grant ended, but we were able to add home care services and continue to serve the Bismarck/Mandan senior population. We provide over 370 hours of care per week to over 30 different clients and employ 33 caregivers.

How are you different from other organizations like yours?
We are the only at-home care agency in Bismarck/Mandan that operates as a not-for-profit. There is a gap in our healthcare system, and we are here to fill it. Medicare doesn’t cover these types of services, and home care agencies’ hourly rates are on the rise in our community. Our philosophy of care is to deliver quality care for those who can and can’t afford it. We are a Qualified Service Provider for the State of North Dakota as well as a Family Caregiver Respite Program Provider. Our caregivers are retired teachers, empty nesters, nursing students, physical therapy students, dental hygienists—they are people with a caregiving instinct that want to provide acts of service to our local seniors. They are bonded, insured, competency trained, and checked through our nurse to be someone our clients can love and trust.

What are your needs right now if someone would like to help?
Because we operate as a not-for-profit, we work to keep our hourly rate one of the lowest in the state, while paying our caregivers a fair wage. That leaves us with limited marketing funds to spread the word about what we provide. We need help letting people know we exist and that we deliver up to 24 hour care, at-home services you can trust, from caregivers who love what they do. Also, we help those who cannot afford services or may fall through the cracks of getting funding from local programs for their care. We are currently working on setting up a foundation to be able to start taking donations from those who are interested in helping a local senior who cannot afford it get a bath, have a home cooked meal, be taken to their doctor’s appointments, and have companionship in their own home.

How can people contact you?
Call us at 701-204-0418.
Go to www.ndnccs.com.
Visit our Facebook page: Northland Care Coordination for Seniors
Or come visit our office at the Northland Healthcare Alliance Building: 2223 East Rosser Ave in Bismarck and ask to see Tiffany.

How can people donate or get involved?
If you or your loved one is needing home care, please call our office at 701-204-0418 to receive a free in home assessment. Right now we are looking for kind, honest, and reliable individuals for caregiving positions throughout our community. To learn more about these career opportunities contact us at 701-204-0418 or click here to fill out an online application. You can also email your resume to Tiffany at  tkrumm@northlandhealth.com. If you need in-home services we can assist you in setting up our quality caregivers or other senior care services available in the Bismarck/Mandan area.

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